Frequently Asked Questions Regarding the Gift Card and Free Shipping Codes
- What should I do if my Pretty Little Thing Code is not working?
- What should I do if my BooHoo Code is not working?
- What should I do if my Nasty Gal Code is not working?
- How can I combine Gift Cards?
- What should I do if I have lost my code?
- What should I do if my Pretty Little Thing Code is not working?
1. As a PrettyLittleThing Class Member, you should have received a token link for a $10 Code and Free Shipping. Ensure you are logged into your PrettyLittleThing account with the email address which received the Gift Card. This is the email address that the Gift Card and Free Shipping is assigned to, and if you are logged in with a different email address, the Gift Card and Free Shipping cannot be redeemed.
2. We recommend first logging out of your account before clicking the “Activate your token” link. After logging out, you can simply click the “Activate your token” link to utilize the Gift Card and Free Shipping and for logging into the account associated with the email address which received the Gift Card. The Gift Card and Free Shipping cannot be redeemed by copying and pasting the token code into the Coupon Code box at checkout as it will not be recognized.
3. If you would like to transfer your PrettyLittleThing Gift Card to a different email address than the one which received the Gift Card, you must visit the website, https://kccconnect.com/BHN_Stack/, to do so. If you wish to transfer your Gift Card, then do not click the “Activate your token” link or your Gift Card and Free Shipping will be permanently assigned to the account associated with the email address which received the Gift Card. If this is an old account you are no longer using, and you have already clicked “Activate your token,” the Gift Card and Free Shipping have already been applied to this account. Please follow the instructions on PrettyLittleThing’s website on the FAQ page to access “What should I do if I forgot my Password?”, in order to login to your old account and utilize the Gift Card and Free Shipping.
4. If you would like to combine your PrettyLittleThing Gift Card with another Class Member’s PrettyLittleThing Gift Card, you must visit the website, https://kccconnect.com/BHN_Stack/, to combine the Gift Cards, along with the original email addresses assigned to all Gift Cards you wish to combine. You may not combine Free Shipping Codes. If you wish to combine your Gift Card, then do not click the “Activate your token” link or your Gift Card and Free Shipping will be permanently assigned to the account associated with the email address which received the Gift Card.
5. Your PrettyLittleThing Gift Card and Free Shipping may not be used on other websites. They can be redeemed for use only on PrettyLittleThing’s website.
Top - What should I do if my BooHoo Code is not working?
1. As a Boohoo Class Member, you should have received two codes: (1) a $10 Code; and (2) a Free Shipping Code. To utilize free shipping, first enter the Free Shipping Code in the following Promo code box on the checkout page:
Proceed with entering shipping information. To use your $10 Code, there is an option to enter a “Gift voucher” on the Billing page above Payment method, which is where you should enter the $10 Code provided in our email:
The codes must be entered in the order and in the boxes stated above. The $10 Code will not work in the Promo code box, and the Free Shipping Code will not work in the Gift voucher box.
2. Ensure you are logged into your Boohoo account using the email address which received the $10 Code and Free Shipping Code. The $10 Code and Free Shipping Code will not work if you are logged into another account associated with a different email address.
3. Be sure to copy and paste the codes from the email you received to ensure accuracy—the codes are case-sensitive. We do not recommend typing the codes in manually because it increases the risk of error.
4. Your Boohoo $10 Code and Free Shipping Code may not be redeemed on other websites, such as Nasty Gal or PrettyLittleThing. These can be redeemed for use only on Boohoo’s website.
5. If you would like to combine your Boohoo $10 Code with another Class Member’s Boohoo $10 Code, you must visit the website, https://kccconnect.com/BHN_Stack/, to combine, along with the original email addresses assigned to all $10 Codes you wish to combine, and the original Shipping Codes. You may not combine Free Shipping Codes. If you would like to transfer your Boohoo $10 Code and Free Shipping Code to a third party, you must visit the same website to transfer those codes to the third party’s email address.
Top - What should I do if my Nasty Gal Code is not working?
- As a Nasty Gal Class Member, you should have received two codes: (1) a $10 Code; and (2) a Free Shipping Code. To utilize free shipping, first enter the Free Shipping Code in the following Promo code box on the checkout page:
Proceed with entering shipping information. To use your $10 Code, there is an option to enter a “Gift voucher” on the Billing page above Payment method, which is where you should enter the $10 Code provided in our email:
The codes must be entered in the order and in the boxes stated above. The $10 Code will not work in the Promo code box, and the Free Shipping Code will not work in the Gift voucher box.
- Ensure you are logged into your Nasty Gal account using the email address which received the $10 Code and Free Shipping Code. The $10 Code and Free Shipping Code will not work if you are logged into another account associated with a different email address.
- Be sure to copy and paste the codes from the email you received to ensure accuracy—the codes are case-sensitive. We do not recommend typing the codes in manually because it increases the risk of error.
- Your Nasty Gal $10 Code and Free Shipping Code may not be redeemed on other websites, such as Boohoo or PrettyLittleThing. These can be redeemed for use only on Nasty Gal’s website.
- If you would like to combine your Nasty Gal $10 Code with another Class Member’s Nasty Gal $10 Code, you must visit the website, https://kccconnect.com/BHN_Stack/, to combine, along with the original email addresses assigned to all $10 Codes you wish to combine, and the original Shipping Codes. You may not combine Free Shipping Codes. If you would like to transfer your Nasty Gal $10 Code and Free Shipping Code to a third party, you must visit the same website to transfer those codes to the third party’s email address.
- How can I combine Gift Cards?
To combine a gift card with another class member's gift card you would need to navigate to the gift card staking website and login using the email the gift card was issued to as well as the code provided in the email. Once logged in, you will need to also provide the email and gift card information for the other gift cards you wish to combine. Once you have successfully entered the information, we will transfer the information and your new gift card will be issued once a code has been generated.
Please note, you can only combine gift cards from the same entity, for example only BooHoo gift cards can be stacked with other BooHoo gift cards, the same goes for Nasty Gal and PLT. You cannot stack a gift card code with the free shipping codes, you may only stack gift card codes.
Top - What should I do if I have lost my code?
Please contact the us via email at [email protected] and we will be able to provide the code information.
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